What happens to visitor data

Who is responsible

The data controller is Crewblopaperbalcony Logistics Ltd, company registration 795128, with registered office at 9 George's Quay, Cork, T12 A8DX, Ireland. Contact [email protected] for privacy questions or rights requests.

Reading the website

Delivering a website involves processing technical request information, such as an IP address, requested URL, browser information and request time. Hosting infrastructure may retain security and access logs. Such information is used to deliver the site, diagnose faults and protect the service, on the basis of legitimate interests in reliable and secure operation.

The site’s own page code does not include advertising trackers, third-party analytics, external fonts or embedded tracking maps. Following an external link takes you to another organisation’s service, governed by its own privacy information.

The local enquiry composer

Information typed into the composer is processed in the current browser page to create a plain-text draft. The tool does not transmit those fields to us and does not deliberately store drafts in cookies or localStorage. Browser autofill and session-restoration features may operate according to your device settings.

Copying places the reviewed text on your clipboard. Downloading saves a text file through your browser. Your operating system, clipboard manager or cloud-backed downloads folder may retain that material. Clear or remove it when no longer needed, particularly on shared devices.

If you send us an email

We receive the address, name, message content and any other information you choose to send. We use correspondence to answer enquiries, consider editorial corrections, manage website issues and maintain necessary records. The usual basis is our legitimate interest in handling incoming correspondence. Processing may also be necessary to comply with a legal obligation or respond to a request you make before entering a contract, where applicable.

Do not send release credentials, identity documents, sensitive personal information or confidential shipment files unless a specific, justified process has first been agreed.

Recipients, security and retention

Hosting, email and technical service providers may process relevant information on our behalf. We do not sell personal information. We may disclose information where required by law or where necessary and lawful to protect legal rights or service security.

We keep correspondence only for as long as reasonably needed for its purpose, related follow-up and applicable legal obligations. Technical logs should be limited to the period needed for operational and security purposes. Relevant factors include the nature of the enquiry, an unresolved dispute and legal retention requirements.

Appropriate technical and organisational safeguards should protect personal information. No internet or email service can guarantee absolute security. Where personal information is transferred outside the EEA, an applicable lawful transfer mechanism, such as an adequacy decision or appropriate contractual safeguards, is required.

Your rights

Subject to applicable conditions, you may request access, correction, erasure, restriction or portability of your personal information. You may object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing.

Contact us using the address above. We may need proportionate information to verify your identity. We aim to respond within the period required by applicable data protection law, normally one month. You may also complain to Ireland’s Data Protection Commission or another competent supervisory authority.

Storage information and updates

See the cookie and browser-storage notice for the page code’s storage behaviour. This notice may be revised when the service or its processing changes. Review this page for the current wording.